Identity verification process France, Spain, Italy, Netherlands

Incident Report for Scalable Capital

Resolved

This incident has been resolved.
Posted Oct 23, 2026 - 11:48 CEST

Identified

We are currently investigating technical limitations with the identity verification process for France, Spain, Italy and the Netherlands. We are working with our partner to find a timely solution.
Posted Oct 23, 2026 - 11:38 CEST
This incident affected: Identification (Video Identification (France, Spain, Italy, Netherlands)).