Scalable Capital Status

All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational

Identification Operational

Video Identification (Germany and Austria) Operational

eID Operational

Video Identification (France, Spain, Italy, Netherlands) Operational

App Operational

iOS Operational

Android Operational

Web Operational

Exchanges Operational

Munich Stock Exchange Operational

Frankfurt Stock Exchange (Xetra) Operational

European Investor Exchange Operational

Custody account Operational

Baader Bank Operational

Scalable Capital Operational

Crypto Operational

Derivatives Operational

Website Operational

Client Support Operational

Phone Operational

Contact Form Operational

E-Mail Operational

Chat GER/AT Operational

Chat FR Operational

Chat ES Operational

Chat IT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

Sell orders with Stop price cannot be placed on Web

Resolved - This incident has been resolved.
Feb 2, 14:14 CET

Identified - Sell orders with stop price are currently not possible via our web platform due to technical reasons. All trading is still possible for all securities and order types on our mobile apps.
Feb 2, 11:31 CET

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

Identification - Maintenance Work

Completed - The scheduled maintenance has been completed.
Jan 21, 00:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 22:15 CET

Scheduled - Our partner is performing a scheduled maintenance from 22:15 (CET) to approximately 00:30 (CET) on 20.01. During this time, identification during the onboarding will not be possible for Germany and Austria. Thank you for your understanding.
Jan 11, 22:21 CET