Scalable Capital Status

All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational

Identification Operational

Video Identification (Germany and Austria) Operational

eID Operational

Video Identification (France, Spain, Italy, Netherlands) Operational

App Operational

iOS Operational

Android Operational

Web Operational

Exchanges Operational

Munich Stock Exchange Operational

Frankfurt Stock Exchange Operational

Custodian Bank Operational

Crypto Operational

Derivatives Operational

Website Operational

Client Support Operational

Phone Operational

Contact Form Operational

E-Mail Operational

Chat GER/AT Operational

Chat FR Operational

Chat ES Operational

Chat IT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 5, 2023

No incidents reported today.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

Maintenance work

Completed - The scheduled maintenance has been completed.
Dec 2, 07:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 06:45 CET

Scheduled - We are performing scheduled maintenance on 02.12.2023. This is scheduled to last from 06.45 am to 7 am. During the maintenance work, our web broker will not be available. Our mobile apps are not affected. Thank you for your understanding.
Nov 29, 11:04 CET

Dec 1, 2023

No incidents reported.

Nov 30, 2023

Note

Resolved - This incident has been resolved.
Nov 30, 10:25 CET

Investigating - We are currently investigating possible technical limitations. We will keep you updated on any possible impairments via this page.
Nov 30, 10:14 CET

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

Note

Resolved - This incident has been resolved.
Nov 22, 10:02 CET

Identified - We are currently investigating possible technical limitations. We will keep you updated on any possible impairments via this page.
Nov 22, 09:42 CET

Trading disrupted

Resolved - This incident has been resolved.
Nov 22, 09:09 CET

Identified - Trading may currently be available to a limited extent. This is due to technical problems. Please submit your instructions as soon as technically possible.

Orders may temporarily
- not be created,
- not be cancelled and/or
- not displayed with the most recent status.

Orders that have already been placed can still be executed on the exchanges.
Nov 22, 08:21 CET

Nov 21, 2023

No incidents reported.