All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational
Identification Operational
Video Identification (Germany and Austria) Operational
eID Operational
Video Identification (France, Spain, Italy, Netherlands) Operational
App Operational
iOS Operational
Android Operational
Web Operational
Exchanges Operational
Munich Stock Exchange (gettex) Operational
Frankfurt Stock Exchange (Xetra) Operational
European Investor Exchange Operational
Custody account Operational
Baader Bank Operational
Scalable Capital Operational
Crypto Operational
Derivatives Operational
Client Support Operational
Phone Operational
Contact Form Operational
E-Mail Operational
Chat GER/AT Operational
Chat FR Operational
Chat ES Operational
Chat IT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Identification Maintenance Work Aug 5, 2026 22:15 - Aug 6, 2026 02:00 CEST

Our partner is performing a scheduled maintenance from 10:15 p.m. (CEST) on 05.08.2026 to approximately 02:00 a.m. (CEST) on 06.08.2026. During this time, identification will not be possible for Germany and Austria. Thank you for your understanding.
Posted on Aug 04, 2026 - 09:07 CEST

Maintenance work – SEPA Instant Credit Transfers Aug 9, 2026 00:15-05:00 CEST

Our partner is performing scheduled maintenance on 9 August 2026, between 00:15 (CEST) and approximately 05:00 (CEST). During this period, deposits via SEPA Instant Credit Transfer to any Scalable cash account will be temporarily unavailable and rejected. Standard SEPA bank transfers remain fully available and will be processed as usual. Thank you for your understanding.
Posted on Aug 04, 2026 - 09:42 CEST

Aug 4, 2026

Maintenance work
Completed - The scheduled maintenance has been completed.
Aug 4, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 23:00 CEST
Scheduled - We are performing scheduled maintenance from Monday, 3 August 2026, 23:00 CET to Tuesday, 4 August 2026, 01:00 CET.

During this time frame, services might partially be unavailable. Specifically:

Mobile Apps: Access will be temporarily unavailable during a brief downtime window.

Profile & Tax Allowance: Profile loading and tax allowance submissions may experience temporary disruptions.

Unaffected Channels: Access and login via our Web app remains available as expected.

Thank you for your understanding.
Jul 31, 16:37 CEST

Aug 3, 2026

Aug 2, 2026

No incidents reported.

Aug 1, 2026

Identity verification process France, Spain, Italy, Netherlands
Resolved - This incident has been resolved.
Aug 1, 09:21 CEST
Identified - We are currently investigating technical limitations with the identity verification process for France, Spain, Italy and the Netherlands. We are working with our partner to find a timely solution.
Jul 31, 22:56 CEST

Jul 31, 2026

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Gettex: trading disrupted
Resolved - This incident has been resolved.
Jul 22, 17:21 CEST
Identified - Only Gettex affected: The trading venue may be available to a limited extent. This is due to technical reasons.

Other venues are not affected. Please submit your orders as soon as technically possible.

Orders placed on gettex may temporarily:
- not be created,
- not be cancelled, or
- not be executed.
Jul 22, 16:43 CEST

Jul 21, 2026

No incidents reported.

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