All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational
Identification Operational
Video Identification (Germany and Austria) Operational
eID Operational
Video Identification (France, Spain, Italy, Netherlands) Operational
App Operational
iOS Operational
Android Operational
Web Operational
Exchanges Operational
Munich Stock Exchange (gettex) Operational
Frankfurt Stock Exchange (Xetra) Operational
European Investor Exchange Operational
Custody account Operational
Baader Bank Operational
Scalable Capital Operational
Crypto Operational
Derivatives Operational
Client Support Operational
Phone Operational
Contact Form Operational
E-Mail Operational
Chat GER/AT Operational
Chat FR Operational
Chat ES Operational
Chat IT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Identification Maintenance Work Jun 23, 2026 22:00 - Jun 24, 2026 02:00 CEST

Our partner is performing a scheduled maintenance from 22:00 (CEST) on 23.06.2026 to approximately 02:00 (CEST) on 24.06.2026. During this time, identification will not be possible for Germany and Austria. Thank you for your understanding.
Posted on Jun 19, 2026 - 08:46 CEST
Jun 20, 2026

No incidents reported today.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Order rejections
Resolved - This incident has been resolved.
Jun 18, 07:14 CEST
Identified - There are currently an increasing number of incorrect order rejections. If you are affected, please place the order again at a later time. We are working with our partners to find a solution as soon as possible. We apologise for the inconvenience.
Jun 17, 18:22 CEST
Jun 17, 2026
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Phone only partly available
Resolved - This incident has been resolved.
Jun 12, 17:46 CEST
Update - Currently, we are only available by phone in Germany and Austria to a limited extent. If you already have a Scalable account: Log in via the app or web and navigate to the chat via Support (App: Profile > Support). If you cannot access your account or do not have one yet, please contact us at service@scalable.capital.
Jun 9, 23:43 CEST
Identified - We are currently only partly available by phone in Germany and Austria.
Jun 4, 09:53 CEST
Jun 11, 2026
Login - Maintenance work
Completed - The scheduled maintenance has been completed.
Jun 11, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:30 CEST
Scheduled - We are performing scheduled maintenance for the Scalable login on 10.06.2026. These are scheduled to last from 23:30 to 00:30 on 11.06.2026 . Please follow the instructions in the app to authenticate during the maintenance work. It will not be possible to change password, email address or personal data during this time. Thank you for your understanding.
Jun 10, 15:59 CEST
Jun 10, 2026
Jun 9, 2026
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

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