gettex: Trading affected
Identified - There are currently no quotes for stocks, ETPs and funds on gettex. Orders may therefore be executed with a time delay.
Oct 26, 2026 - 08:36 CET

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The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational
Identification Operational
Video Identification (Germany and Austria) Operational
eID Operational
Video Identification (France, Spain, Italy, Netherlands) Operational
App Operational
iOS Operational
Android Operational
Web Operational
Exchanges Degraded Performance
Munich Stock Exchange (gettex) Degraded Performance
Frankfurt Stock Exchange (Xetra) Operational
European Investor Exchange Operational
Custody account Operational
Baader Bank Operational
Scalable Capital Operational
Crypto Operational
Derivatives Operational
Client Support Operational
Phone Operational
Contact Form Operational
E-Mail Operational
Chat GER/AT Operational
Chat FR Operational
Chat ES Operational
Chat IT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Identification Maintenance Work - Germany Oct 26, 2026 22:15 - Oct 27, 2026 02:00 CET

Our partner is performing scheduled maintenance from 26/10/2026, 22:15 CET to approximately 27/10/2026, 02:00 CET. During this time, identification will not be possible for clients in Germany. Identification for clients outside of Germany and all other platform services are working as expected. Thank you for your understanding.
Posted on Oct 26, 2026 - 08:15 CET

Oct 26, 2026

Unresolved incident: gettex: Trading affected.

Oct 25, 2026

Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 00:00 CEST
Scheduled - Our partner is performing scheduled maintenance on 25th of October, 2026, from 00:00 (CEST) to approximately 02:00 (CET). Due to the daylight saving time transition during this night, the maintenance window will last approx. 3 hours.

During this time, SEPA Instant Credit Transfers to any Scalable cash account might be credited with a delay. SEPA Instant Credit Transfers from any Scalable cash account to the reference account might also be processed with a delay. Thank you for your understanding.
Oct 24, 18:54 CEST

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Identity verification process France, Spain, Italy, Netherlands
Resolved - This incident has been resolved.
Oct 23, 11:48 CEST
Identified - We are currently investigating technical limitations with the identity verification process for France, Spain, Italy and the Netherlands. We are working with our partner to find a timely solution.
Oct 23, 11:38 CEST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

European Investor Exchange: trading disrupted in some instruments
Resolved - This incident has been resolved.
Oct 20, 07:11 CEST
Identified - Only European Investor Exchange affected: Trading in some instruments on European Investor Exchange may be temporarily not available. We are working at full speed to find a solution and apologise for any inconvenience this may cause.
Oct 20, 06:30 CEST

Oct 19, 2026

European Investor Exchange: trading disrupted in some ETFs, ETCs, and funds
Resolved - This incident has been resolved.
Oct 19, 07:34 CEST
Identified - Only European Investor Exchange affected: Trading in some ETFs, ETCs, and funds on European Investor Exchange may be temporarily not available. We are working at full speed to find a solution and apologise for any inconvenience this may cause.
Oct 19, 06:27 CEST

Oct 18, 2026

No incidents reported.

Oct 17, 2026

European Investor Exchange: Maintenance work
Completed - The scheduled maintenance has been completed.
Oct 17, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 08:00 CEST
Scheduled - Our partner is performing scheduled maintenance on Saturday, 17 October, from 08:00 to 20:00 (CEST).

During the maintenance work, the following actions will not be possible on the European Investor Exchange:

- Placing new orders
- Cancelling existing orders

Thank you for your understanding.
Oct 16, 14:05 CEST

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Scheduled maintenance for SMS services
Completed - The scheduled maintenance has been completed.
Oct 15, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 18:00 CEST
Scheduled - On 15 October 2026, from 18:00 to 19:00 UTC, our partner will perform scheduled maintenance. During this 1-hour window, SMS delivery may temporarily fail or experience delays. Thank you for your understanding.
Oct 15, 17:47 CEST

Oct 14, 2026

No incidents reported.

Oct 13, 2026

European Investor Exchange: trading disrupted
Resolved - This incident has been resolved.
Oct 13, 10:27 CEST
Update - We are continuing to work on a fix for this issue.
Oct 13, 08:29 CEST
Identified - Only European Investor Exchange affected: The trading venue may be available to a limited extent. This is due to technical problems.

Other venues are not affected.

Orders on European Investor Exchange exchange may temporarily

- not be created,
- not be cancelled and/or
- not be executed on the exchange.
Oct 13, 07:58 CEST

Oct 12, 2026

No incidents reported.

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