Note
Investigating - We are currently investigating possible technical limitations. We will keep you updated on any possible impairments via this page.
Nov 05, 2026 - 16:43 CET

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational
Identification Operational
Video Identification (Germany and Austria) Operational
eID Operational
Video Identification (France, Spain, Italy, Netherlands) Operational
App Degraded Performance
iOS Degraded Performance
Android Degraded Performance
Web Degraded Performance
Exchanges Operational
Munich Stock Exchange (gettex) Operational
Frankfurt Stock Exchange (Xetra) Operational
European Investor Exchange Operational
Custody account Operational
Baader Bank Operational
Scalable Capital Operational
Crypto Operational
Derivatives Operational
Client Support Operational
Phone Operational
Contact Form Operational
E-Mail Operational
Chat GER/AT Operational
Chat FR Operational
Chat ES Operational
Chat IT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 5, 2026

Unresolved incident: Note.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Identification Maintenance Work - Germany
Completed - The scheduled maintenance has been completed.
Oct 27, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 22:15 CET
Scheduled - Our partner is performing scheduled maintenance from 26/10/2026, 22:15 CET to approximately 27/10/2026, 02:00 CET. During this time, identification will not be possible for clients in Germany. Identification for clients outside of Germany and all other platform services are working as expected. Thank you for your understanding.
Oct 26, 08:15 CET

Oct 26, 2026

gettex: Trading affected
Resolved - This incident has been resolved.
Oct 26, 10:18 CET
Identified - There are currently no quotes for stocks, ETPs and funds on gettex. Orders may therefore be executed with a time delay.
Oct 26, 08:36 CET

Oct 25, 2026

Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 00:00 CEST
Scheduled - Our partner is performing scheduled maintenance on 25th of October, 2026, from 00:00 (CEST) to approximately 02:00 (CET). Due to the daylight saving time transition during this night, the maintenance window will last approx. 3 hours.

During this time, SEPA Instant Credit Transfers to any Scalable cash account might be credited with a delay. SEPA Instant Credit Transfers from any Scalable cash account to the reference account might also be processed with a delay. Thank you for your understanding.
Oct 24, 18:54 CEST

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Identity verification process France, Spain, Italy, Netherlands
Resolved - This incident has been resolved.
Oct 23, 11:48 CEST
Identified - We are currently investigating technical limitations with the identity verification process for France, Spain, Italy and the Netherlands. We are working with our partner to find a timely solution.
Oct 23, 11:38 CEST

Oct 22, 2026

No incidents reported.

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