All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational
Identification Operational
Video Identification (Germany and Austria) Operational
eID Operational
Video Identification (France, Spain, Italy, Netherlands) Operational
App Operational
iOS Operational
Android Operational
Web Operational
Exchanges Operational
Munich Stock Exchange (gettex) Operational
Frankfurt Stock Exchange (Xetra) Operational
European Investor Exchange Operational
Custody account Operational
Baader Bank Operational
Scalable Capital Operational
Crypto Operational
Derivatives Operational
Client Support Operational
Phone Operational
Contact Form Operational
E-Mail Operational
Chat GER/AT Operational
Chat FR Operational
Chat ES Operational
Chat IT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance May 26, 2026 23:00 - May 27, 2026 01:00 CEST

We are performing scheduled maintenance on the 26.05.2026. This is scheduled to last from 23:00 (CEST) to 01:00 (CEST). During the maintenance work, our web customer area and mobile apps will not be fully available. Thank you for your understanding.
Posted on May 21, 2026 - 14:12 CEST
May 22, 2026

No incidents reported today.

May 21, 2026

No incidents reported.

May 20, 2026
Identification - Maintenance Work
Completed - The scheduled maintenance has been completed.
May 20, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 06:00 CEST
Scheduled - Our partner is performing a scheduled maintenance from 06.00 (CEST) to approximately 08.00 (CEST) on 20.05.2026. During this time, identification will not be possible for Germany and Austria. Thank you for your understanding.
May 15, 17:23 CEST
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
Video Identification Germany and Austria
Resolved - This incident has been resolved.
May 14, 08:52 CEST
Identified - We are currently investigating possible technical limitations with the video identification for Germany and Austria. In Germany, please use the option to identify yourself via e-ID or at the Deutsche Post branch in the meantime. We are working with our partner to find a timely solution.
May 13, 21:17 CEST
May 13, 2026
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

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