All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational
Identification Operational
Video Identification (Germany and Austria) Operational
eID Operational
Video Identification (France, Spain, Italy, Netherlands) Operational
App Operational
iOS Operational
Android Operational
Web Operational
Exchanges Operational
Munich Stock Exchange (gettex) Operational
Frankfurt Stock Exchange (Xetra) Operational
European Investor Exchange Operational
Custody account Operational
Baader Bank Operational
Scalable Capital Operational
Crypto Operational
Derivatives Operational
Client Support Operational
Phone Operational
Contact Form Operational
E-Mail Operational
Chat GER/AT Operational
Chat FR Operational
Chat ES Operational
Chat IT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance work Sep 19, 2026 10:30-17:30 CEST

Our partner is performing a scheduled maintenance from 10:30 (CEST) to approximately 17:30 (CEST) on 19th of September, 2026. During this time, SEPA Instant Credit Transfers to any Scalable cash account might be credited with a delay. SEPA Instant Credit Transfers from any Scalable cash account to the reference account might be processed with a delay.

Thank you for your understanding.
Posted on Sep 17, 2026 - 15:12 CEST

Sep 18, 2026

Maintenance work
Completed - The scheduled maintenance has been completed.
Sep 18, 02:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 02:00 CEST
Scheduled - Due to scheduled maintenance work on 18/09/2026 between 02:00 AM and 02:30 AM CEST, temporary disruptions lasting up to 10 minutes may occur.

During this timeframe, the following services may be temporarily affected:

- Loading the portfolio cockpit on Android

- Onboarding Junior portfolios across Android, iOS, and Web

All other platform features and trading services remain available as expected.

Thank you for your understanding.
Sep 17, 09:02 CEST

Sep 17, 2026

Identification Maintenance Work
Completed - The scheduled maintenance has been completed.
Sep 17, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 07:00 CEST
Scheduled - Our partner is performing a scheduled maintenance from 07:00 a.m. (CEST) to approximately 08:00 a.m. (CEST) on 17.09.2026. During this time, identification will not be possible for Germany and Austria. Thank you for your understanding.
Sep 16, 09:08 CEST

Sep 16, 2026

Phone support partially unavailable
Resolved - This incident has been resolved.
Sep 16, 18:46 CEST
Identified - Our support services are currently partially disrupted due to a technical issue.
In the meantime, you can reach us via email at service@scalable.capital.

We are working at full speed to find a solution. Thank you for your understanding.
Sep 16, 11:04 CEST

Sep 15, 2026

Maintenance work
Completed - The scheduled maintenance has been completed.
Sep 15, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 00:00 CEST
Scheduled - Our partner is performing a scheduled maintenance from 00:00 (CET) to approximately 00:30 (CET) on 15.09.2026. During the maintenance work, brief interruptions for login and 2FA functionality may occur.
Sep 11, 11:43 CEST

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

European Investor Exchange: trading disrupted
Resolved - This incident has been resolved.
Sep 11, 21:54 CEST
Identified - Only European Investor Exchange affected: The trading venue may be available to a limited extent. This is due to technical problems.

Other venues are not affected. Orders are automatically routed via the Munich Stock Exchange.

Orders on European Investor Exchange exchange may temporarily

- not be created,
- not be cancelled and/or
- not be executed on the exchange.
Sep 11, 19:00 CEST

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Maintenance work
Completed - The scheduled maintenance has been completed.
Sep 9, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 23:30 CEST
Scheduled - We are performing scheduled maintenance on 08.09.2026. These are scheduled to last from 23:30 to 00:30. During the maintenance work, brief interruptions for login and 2FA functionality may occur.

Thank you for your understanding.
Sep 4, 15:30 CEST

Sep 8, 2026

Maintenance work Login
Completed - The scheduled maintenance has been completed.
Sep 8, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 23:30 CEST
Scheduled - We are performing scheduled maintenance on 07.09.2026. These are scheduled to last from 23:30 to 00:30. During the maintenance work, brief interruptions for login and 2FA functionality may occur.

Thank you for your understanding.
Sep 7, 13:33 CEST

Sep 7, 2026

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

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