Identity verification process France, Spain, Italy, Netherlands

Incident Report for Scalable Capital

Resolved

This incident has been resolved.
Posted Aug 01, 2026 - 09:21 CEST

Identified

We are currently investigating technical limitations with the identity verification process for France, Spain, Italy and the Netherlands. We are working with our partner to find a timely solution.
Posted Jul 31, 2026 - 22:56 CEST
This incident affected: Identification (Video Identification (France, Spain, Italy, Netherlands)).