Scalable Capital Status

All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational

Identification Operational

Video Identification (Germany and Austria) Operational

eID Operational

Video Identification (France, Spain, Italy, Netherlands) Operational

App Operational

iOS Operational

Android Operational

Web Operational

Exchanges Operational

Munich Stock Exchange Operational

Frankfurt Stock Exchange (Xetra) Operational

European Investor Exchange Operational

Custody account Operational

Baader Bank Operational

Scalable Capital Operational

Crypto Operational

Derivatives Operational

Website Operational

Client Support Operational

Phone Operational

Contact Form Operational

E-Mail Operational

Chat GER/AT Operational

Chat FR Operational

Chat ES Operational

Chat IT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 19, 2025

Maintenance work

Completed - The scheduled maintenance has been completed.
Aug 19, 01:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 23:00 CEST

Scheduled - We are performing scheduled maintenance for Scalable Wealth overnight from 23:00 to 01:00 (18.08.2025). During the maintenance work, onboardings will not be possible and functionality of Scalable Wealth may be limited. Thank you for understanding.
Aug 14, 15:11 CEST

Aug 18, 2025

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

Maintenance work

Completed - The scheduled maintenance has been completed.
Aug 13, 14:50 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 13:45 CEST

Scheduled - We are performing scheduled maintenance on 13.08.2025. This is expected to last from 13:45 for approx. 2h. During this time, any actions regarding your savings plans are not possible. Thank you for your understanding.
Aug 13, 09:58 CEST

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

Scalable Wealth Onboarding Maintenance

Completed - The scheduled maintenance has been completed.
Aug 8, 00:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 23:00 CEST

Scheduled - We are performing scheduled maintenance for Scalable Wealth overnight from 23:00 to 24:00 (07.08.2025). During the maintenance work, onboarding for Scalable Wealth will not be possible and functionality of Scalable Wealth may be limited. Thank you for understanding.
Aug 7, 16:33 CEST

Aug 7, 2025

EIX: trading disrupted

Resolved - This incident has been resolved.
Aug 7, 13:42 CEST

Identified - Only European Investor Exchange affected: The trading venue may be available to a limited extent. This is due to technical reasons.

Other venues are not affected. Orders are automatically routed via the Munich Stock Exchange.

Orders on European Investor Exchange may temporarily

- not be created,
- not be cancelled and/or
- not be executed on the exchange.
Aug 7, 07:58 CEST

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.