Scalable Capital Status

All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational

Identification Operational

Video Identification (Germany and Austria) Operational

eID Operational

Video Identification (France, Spain, Italy, Netherlands) Operational

App Operational

iOS Operational

Android Operational

Web Operational

Exchanges Operational

Munich Stock Exchange Operational

Frankfurt Stock Exchange (Xetra) Operational

Custodian Bank Operational

Crypto Operational

Derivatives Operational

Website Operational

Client Support Operational

Phone Operational

Contact Form Operational

E-Mail Operational

Chat GER/AT Operational

Chat FR Operational

Chat ES Operational

Chat IT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

Maintenance work

Completed - The scheduled maintenance has been completed.
Nov 9, 14:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:00 CET

Scheduled - We are performing scheduled maintenance on the 09.11.. This is scheduled to last from 08:00 - 14:00. During the maintenance work, our Broker web customer area and mobile apps might experience intermittent disruptions.
Nov 7, 18:55 CET

Nov 8, 2024

No incidents reported.

Nov 7, 2024

Frankfurt exchange: trading disrupted

Resolved - This incident has been resolved.
Nov 7, 14:39 CET

Identified - Only Frankfurt exchange affected: The trading venue may be available to a limited extent. This is due to technical problems.

Other venues are not affected. Please submit your orders as soon as technically possible.

Orders on Frankfurt exchange may temporarily
- not be created,
- not be cancelled and/or
- not be executed on the exchange.
Nov 7, 14:31 CET

Nov 6, 2024

No incidents reported.