Scalable Capital Status

All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational

Identification Operational

Video Identification (Germany and Austria) Operational

eID Operational

Video Identification (France, Spain, Italy, Netherlands) Operational

App Operational

iOS Operational

Android Operational

Web Operational

Exchanges Operational

Munich Stock Exchange Operational

Frankfurt Stock Exchange (Xetra) Operational

European Investor Exchange Operational

Custody account Operational

Baader Bank Operational

Scalable Capital Operational

Crypto Operational

Derivatives Operational

Website Operational

Client Support Operational

Phone Operational

Contact Form Operational

E-Mail Operational

Chat GER/AT Operational

Chat FR Operational

Chat ES Operational

Chat IT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 18, 2025

No incidents reported today.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

Identification Maintenance Work

Completed - The scheduled maintenance has been completed.
Nov 12, 00:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 22:15 CET

Scheduled - Our partner is performing a scheduled maintenance from 22:15 (CET) to approximately 00:30 (CET) on 11.11.2025. During this time, identification will not be possible for Germany and Austria. Thank you for your understanding.
Nov 10, 09:40 CET

Nov 11, 2025

Note

Resolved - This incident has been resolved.
Nov 11, 17:43 CET

Identified - We are currently investigating possible technical limitations. We will keep you updated on any possible impairments via this page.
Nov 11, 16:46 CET

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

Derivatives trading: Notice

Resolved - This incident has been resolved.
Nov 5, 14:31 CET

Identified - HVB: The quotation for derivatives may currently be restricted. Price data may therefore be out of date. Orders for affected products may also not be executed or may be rejected.
Nov 5, 14:14 CET

Derivatives trading: Notice

Resolved - This incident has been resolved.
Nov 5, 09:52 CET

Nov 4, 2025

No incidents reported.