Scalable Capital Status

All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational

Identification Operational

Video Identification (Germany and Austria) Operational

eID Operational

Video Identification (France, Spain, Italy, Netherlands) Operational

App Operational

iOS Operational

Android Operational

Web Operational

Exchanges Operational

Munich Stock Exchange Operational

Frankfurt Stock Exchange (Xetra) Operational

European Investor Exchange Operational

Custody account Operational

Baader Bank Operational

Scalable Capital Operational

Crypto Operational

Derivatives Operational

Website Operational

Client Support Operational

Phone Operational

Contact Form Operational

E-Mail Operational

Chat GER/AT Operational

Chat FR Operational

Chat ES Operational

Chat IT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 4, 2025

No incidents reported today.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

European Investor Exchange: trading disrupted

Resolved - This incident has been resolved.
Oct 2, 09:20 CEST

Identified - Only European Investor Exchange affected: The trading venue may be available to a limited extent. This is due to technical problems.

Other venues are not affected. Orders are automatically routed via the Munich Stock Exchange.

Orders on European Investor Exchange exchange may temporarily

- not be created,
- not be cancelled and/or
- not be executed on the exchange.
Oct 2, 07:37 CEST

Oct 1, 2025

Delayed display of transactions

Resolved - This incident has been resolved.
Oct 1, 14:00 CEST

Identified - Displaying and updating of transactions may be delayed. Order execution on the venues is not affected. We are working on a quick solution.
Oct 1, 12:51 CEST

Sep 30, 2025

Resolved - This incident has been resolved.
Sep 30, 14:37 CEST

Identified - Currently, there may be technical issues when logging in. We are working at full speed to find a solution and apologise for any inconvenience this may cause.
Please submit your instructions as soon as technically possible.
Sep 30, 14:09 CEST

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

European Investor Exchange: trading disrupted

Resolved - This incident has been resolved.
Sep 25, 09:44 CEST

Identified - Only European Investor Exchange affected: The trading venue may be available to a limited extent. This is due to technical problems.

Other venues are not affected.

Orders on European Investor Exchange exchange may temporarily
- not be created,
- not be cancelled and/or
- not be executed on the exchange.
Sep 25, 09:14 CEST

European Investor Exchange: trading disrupted

Resolved - This incident has been resolved.
Sep 25, 09:13 CEST

Sep 24, 2025

Note

Resolved - This incident has been resolved.
Sep 24, 18:52 CEST

Identified - We are currently investigating possible technical limitations. We will keep you updated on any possible impairments via this page.
Sep 24, 17:38 CEST

Sep 23, 2025

No incidents reported.

Sep 22, 2025

Payments are delayed

Resolved - This incident has been resolved.
Sep 22, 22:34 CEST

Identified - We are currently experiencing an issue that is causing delays in the processing of SEPA Credit Transfer deposits, SEPA direct debits, instant payments and withdrawals. This may result in longer than expected processing times for these payments. Our team is investigating the problem and working to resolve it as quickly as possible.
Sep 22, 13:22 CEST

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.